We try to make things easy for you. With most deliveries you will be given a phone call to arrange a convenient date that suits your schedule. Many of our tables and chairs are fully assembled out of the box or only require minor assembly. We provide phone and technical support as well as full warranties on our products. Everything we ship is insured which means that it is going to arrive safely and in the rare circumstance it does not you are completely covered. We are here for you before and after the sale.